CANCELLATIONS AND REFUNDS

At DayTradeIdeas.co.uk, customer satisfaction is our top priority. Since we provide digital trading forecasts, we’ve created a fair and transparent Return and Cancellation Policy to protect both our customers and our services. We want every trader to feel confident and secure when subscribing to our products.


Enjoy Our 14-Day Money-Back Guarantee

To begin with, we offer a no-risk 14-day refund policy on all new subscriptions. If you’re not completely satisfied within the first 14 days of signing up, simply contact us and we’ll issue a full refund — no questions asked.

🔔 Please note:
This guarantee does not apply to the “Gold Membership” or the “Premium Package – All Markets Coverage.”
In addition, refunds are not available for subscriptions older than 14 days or for recurring billing payments.

To request a refund, just email us at info@daytradeideas.co.uk within the refund window.


Other Situations Where Refunds May Be Issued

While we always aim to resolve any issues through our customer support team, there are some cases where a refund may still be considered. For example:

  • If a customer submits a valid reason for a refund within 30 days of purchase.

  • When our support team verifies the complaint and agrees a refund is warranted.

  • If there is a confirmed case of a fraudulent or unauthorized transaction.

  • In order to comply with applicable U.K. consumer protection laws, PayPal terms of service, or credit card industry rules.

  • Or, in special circumstances where DayTradeIdeas.co.uk determines a refund is appropriate.

These measures are in place to make sure that our platform remains both fair and secure for everyone.


Simple and Flexible Cancellation Policy

In addition to refunds, you are free to cancel any recurring subscription at any time. This cancellation will stop any future billing from occurring. However, it’s important to understand that canceling your subscription will not trigger an automatic refund for any previous payments.

To cancel, you may either:

  • Email our support team at info@daytradeideas.co.uk, or

  • Log into your user dashboard and manage your subscription settings directly.


Preventing Abuse of the Return Policy

To maintain fairness and avoid misuse, DayTradeIdeas.co.uk reserves the right to restrict refunds or future purchases from customers who:

  • Repeatedly request refunds without valid reasons.

  • Violate the terms and conditions regarding our forecast usage or platform access.

We take return policy abuse seriously to ensure a quality experience for all users.


Account Use, Sharing, and Security Guidelines

Furthermore, each subscription is strictly for individual use. When registering, you’ll be asked to create a password. You are not allowed to share your login credentials with others or allow multiple users to access your account.

If we detect shared usage or attempts to bypass our access controls, we may suspend or permanently cancel your access without refund.

You are responsible for all activity performed using your ID. Therefore, if you believe that your account has been compromised or used without your consent, please contact us immediately at info@daytradeideas.co.uk.

🔐 Security Tip:
Choose a strong, unique password and update it regularly. Avoid using easily guessable passwords like your name or date of birth.

Contact Us for Support

If you have any questions about your subscription, payments, cancellations, or refunds, don’t hesitate to reach out. Our team is always ready to help you get the most out of your trading experience.

📩 Email: info@daytradeideas.co.uk

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